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Comcast store punished low sales by smashing pies in workers’ faces, lawsuit claims


Comcast is likely to dispute the negligence claim and may dispute at least some of the factual allegations. Comcast provided a statement to Ars today in which it said it disagrees with the complaint, but did not provide any details. Comcast also did not say whether it still employs the manager.

“The Company has zero tolerance for harassment, humiliation, or any behavior that compromises a respectful and safe workplace,” Comcast said in the statement provided to Ars. “This matter is in litigation so we will not comment on the specific allegations, other than to say that we disagree with the claims in the complaint and its characterization of the alleged events, and intend to fully respond through the legal process.”

Figueroa is seeking compensatory damages for “past and future economic losses” and for emotional distress. The complaint was filed on July 9 in a Connecticut superior court and was described in articles published yesterday by Law360 and The Desk.

Peterson maintained a chart in the back office that ranked store sales staff and “identified the employees who either had been recently assaulted or were scheduled to be assaulted in this way,” the lawsuit said. The complaint includes a photo of what is said to be the chart, which includes people’s first names followed by a month and a “pie face” emoji.

A chart on a wall includes numbers and names along with several emojis, including one depicting a pie in the face.

Image from lawsuit against Comcast.

Image from lawsuit against Comcast.

“An objective, reasonable person in Plaintiff’s position would have felt compelled to resign his employment as a result of this work atmosphere that Defendant—through its employees, servants, agents—created,” the lawsuit said. “As a result of the pervasive, repeated, and ongoing threats of violence—and actual violence inflicted on co-workers not meeting sales goals—Plaintiff resigned his position with Defendant, resulting in his constructive discharge from Defendant’s employment.”


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